1Win Customer Support

Email

If you have a question that requires detailed attention, we encourage you to drop us an email.

To ensure your email is handled efficiently, it’s important to follow specific guidelines, which will help expedite both the processing of your request and the speed of the response:

• Kindly ensure that you send your email to 1win using the primary email address that you registered with.registration , which must be your own;
• Avoid replying to promotional emails from our mailing list, as those responses will not be answered.
• Please refrain from sending multiple requests regarding the same issue. Instead, stick to one email thread for your communication.
• In the subject line of your email, briefly outline the issue at hand, and then provide further details in the body of your message. If necessary, include screenshots and timestamps.
• Adhere to standard communication practices. Always approach our professionals with respect and kindness, and we assure you that they will reciprocate the same.
• All inquiries are managed in the order they arrive. Depending on the current demand on our support team, response times can vary, but typically you can expect a reply within a few hours.

Phone Line

You maycontact For urgent issues that need immediate attention, you can call the 1win helpline at one of two numbers.

• 8 (800) 301 77-89
• 8 (495) 088 88-99

Do note that your phone carrier might charge you for the call, so keep that in mind. Feel free to ask any questions over the phone, and you'll receive comprehensive assistance in English.

Online Chat

There's a quick way to connect with customer service as well. The website features a live chat function, which can be accessed by clicking the button located in the bottom-right corner of the screen. Simply click to open the chat box and leave your message, and an expert will respond as soon as they are available.

Social Networks and Messengers

You can find 1win's profiles and communities across popular social media platforms and messaging services.

• Telegram – https://t.me/joinchat/bfhCv0orJDVjNmJi
• Instagram – https://www.instagram.com/1win_en/
• Facebook – https://www.facebook.com/English1win/
• Twitter – https://twitter.com/1winPro

Here, you'll find helpful information, updates, significant announcements, and more. 1win promotions Reach out to us through social media or messaging platforms to receive support from the 1win team.